Last Updated: February 1st, 2026
Vantis Life Insurance Company stopped accepting new policy applications in late 2022. The company remains in operation to service existing policyholders, with continued backing from parent company Penn Mutual. If you currently have a Vantis policy, your coverage remains valid. If you’re shopping for new life insurance, you’ll need to explore other carriers.
Vantis Life Insurance Company built a reputation for simple, affordable life insurance over its 80+ year history. The company became known for easy online applications and no-exam policies that made coverage accessible to everyday families.
In late 2022, Vantis Life stopped accepting new policy applications. The company continues operating to service existing policyholders, but you can no longer purchase new coverage from them.
This review covers what Vantis Life offered, their current status, and what existing policyholders need to know. If you’re shopping for new coverage, we’ll point you toward active carriers at the end.
Vantis Life Company Status: What Happened?
Vantis Life stopped issuing new policies in the third quarter of 2022. According to AM Best’s August 2024 announcement, the company “has been primarily focused on the direct to consumer channel, but has since stopped issuing new business.”
The company discontinued its Life Hero mobile app and Client Portal in December 2022. Vantis continues to process claims for existing policyholders, accept premium payments on active policies, provide customer service, and honor all existing policy contracts.
Penn Mutual, which acquired Vantis in 2016, continues to provide financial backing. AM Best confirmed that Vantis “will continue to be a part of Penn Mutual and has the continued explicit support of Penn Mutual, if needed.”
If you have an existing Vantis policy, your coverage remains fully valid. The company’s closure to new business doesn’t affect current policyholders.
Vantis Life Financial Strength
Before withdrawing from the rating process, Vantis Life maintained strong financial ratings.
| Rating Agency | Last Known Rating | Status |
|---|---|---|
| AM Best | A+ (Superior) | Withdrawn August 2024 at company’s request |
| Better Business Bureau | A- | Current (not BBB Accredited) |
AM Best affirmed the A+ rating before withdrawing it, noting Vantis Life’s “balance sheet strength, which AM Best assesses as very strong.” The withdrawal was at Vantis’s request and doesn’t indicate financial problems.
Penn Mutual, the parent company, manages over $33 billion in assets and maintains its own strong ratings. This backing provides additional security for existing Vantis policyholders.
What Products Did Vantis Life Offer?
Before closing to new business, Vantis Life offered term life, whole life, and final expense coverage. Understanding these products helps existing policyholders know what they have.
Term Life Insurance
Vantis offered Velocity Term Life with coverage from $50,000 to $2.5 million and terms of 10, 15, 20, 25, or 30 years. Their Return of Premium option refunded all premiums if the policyholder outlived the term.
Many policies qualified for “real-time underwriting,” allowing quick approval without a medical exam for healthy applicants.
Whole Life Insurance
The Velocity Whole Life Flex Complete policy provided permanent coverage with cash value accumulation. Coverage amounts ranged up to $1 million with guaranteed premiums and death benefits.
Final Expense Insurance
The Guaranteed Golden policy provided $5,000 to $25,000 in coverage for ages 50-80 with no health questions. Like most guaranteed issue policies, it included a two-year graded benefit period where natural death during the first two years resulted in return of premiums plus interest rather than the full death benefit.
Information for Current Vantis Policyholders
If you have an existing Vantis Life policy, here’s what you need to know.
Your coverage is secure. Vantis continues honoring all existing policies. Premium payments, death benefits, and policy terms remain unchanged.
How to make payments. Visit vantislife.com or call customer service. The Life Hero app is no longer available, but online payment options remain active.
Customer service contact. Reach Vantis at 866-826-8471 or customerservice@vantislife.com, Monday through Friday, 8:30 AM to 6:00 PM Eastern.
Mailing address for correspondence:
Vantis Life
P.O. Box 310
Millville, NJ 08332-0310
Claims process. If you need to file a claim, contact customer service for guidance. The claims process continues operating normally.
Looking for New Life Insurance Coverage?
Since Vantis Life no longer accepts new applications, you’ll need to explore other carriers if you’re shopping for coverage.
Several insurance companies offer similar products to what Vantis provided. For term life insurance, many carriers offer competitive rates on 10 to 30-year term policies with coverage up to several million dollars. Some offer simplified issue options that don’t require a medical exam.
For final expense insurance, multiple carriers provide guaranteed acceptance whole life policies designed to cover burial costs and end-of-life expenses. Coverage typically ranges from $5,000 to $35,000.
The best approach is comparing quotes from multiple carriers to find the right fit for your age, health, and coverage needs.
Frequently Asked Questions
Is Vantis Life still in business?
Yes, but only to service existing policyholders. Vantis Life stopped accepting new policy applications in late 2022. Current policies remain valid and the company continues processing claims and accepting premium payments.
What happened to Vantis Life Insurance?
Vantis Life, a subsidiary of Penn Mutual, closed to new business in Q3 2022. The company continues operating to honor existing policies but no longer sells new coverage. AM Best withdrew their rating in August 2024 at Vantis’s request.
Is my Vantis Life policy still valid?
Yes. If you have an existing Vantis Life policy, your coverage remains fully in force. The company’s closure to new business doesn’t affect current policyholders.
How do I contact Vantis Life customer service?
Call 866-826-8471 or email customerservice@vantislife.com. Customer service is available Monday through Friday, 8:30 AM to 6:00 PM Eastern.
How do I make a payment on my Vantis Life policy?
Visit vantislife.com and use the online payment portal. The Life Hero app was discontinued in December 2022, but web-based payment options remain available.
Who owns Vantis Life Insurance Company?
Penn Mutual Life Insurance Company acquired Vantis Life in 2016. Penn Mutual continues providing financial backing and support for existing Vantis policyholders.
Key Takeaways
- Vantis Life stopped accepting new policy applications in late 2022
- Existing policyholders’ coverage remains valid and fully in force
- Penn Mutual continues backing Vantis and supporting existing policies
- AM Best withdrew their A+ rating in August 2024 at Vantis’s request
- Customer service remains available at 866-826-8471
- If you’re shopping for new coverage, you’ll need to explore other carriers
Need life insurance coverage? Since Vantis Life is no longer accepting applications, let us help you compare options from carriers that are actively writing policies. Get a free quote for term life insurance or final expense coverage today.
