Ladder Life Insurance Review

Ladder Life Insurance Review

Written By Doug Mitchell

Doug Mitchell, CLU holds a BA degree in Finance from Auburn University as well as having obtained a Chartered Life Underwriter (CLU) designation from The American College in Bryn Mahr, PA.  Doug has spent close to 30 years in the insurance and financial planning industry and has held licenses to sell securities, long-term care insurance, health.  Doug is also a financial blogger addressing the topics of life insurance, annuities and retirement income planning.

Holly Mitchell

Holly Mitchell’s background in life insurance insurance goes back to 1985 when she worked for her father who was a New York Life agent. Holly has a marketing degree from Auburn University and has had a life insurance license since 2008. In addition to advising life insurance for customers all around the country, Holly is our website fact checker.

Rob Pinner

Rob Pinner is the founder and CEO of Pinner Financial Services servicing all 50 states. Rob started his insurance career in 2002.

Louis LaBash

Results-driven and innovative life insurance professional with 30 plus years of life insurance industry sales and marketing experience. Recognized as a pioneer in the field, leveraging phone and internet channels to exceed personal sales of over $100 million during the first decade of the 21st century. Creator of a highly effective intuitive IUL life insurance sales software that facilitated the sale of millions of dollars of indexed universal policies by numerous life insurance agents. Proven track record as a Managing General Agent (MGA), Life Agent, IUL Life Insurance Sales Software developer, and leading-edge creator of insurance marketing tools, educational content, and delivery systems.

Ladder Life Insurance offers term life policies from $100,000 to $8 million with no medical exam required for coverage up to $3 million. The company stands out for its “laddering” feature that lets you adjust coverage anytime without canceling your policy. Ladder is available in all 50 states to applicants ages 20-60 and is backed by A-rated insurance carriers.

Looking for life insurance you can manage entirely online? Ladder Life Insurance has built its reputation on simplicity and flexibility since its founding in 2015. The company offers term life insurance with a unique twist: you can increase or decrease your coverage whenever your needs change, without starting a new application.

Ladder’s digital-first approach means most applicants get a decision within minutes. But is Ladder the right choice for you? This review covers everything you need to know about Ladder’s coverage options, eligibility requirements, financial strength, and limitations.

Ladder Life Insurance at a Glance

Feature Details
Coverage Amounts $100,000 to $8 million
Term Lengths 10, 15, 20, 25, or 30 years
Age Range 20 to 60 years old
Medical Exam Not required up to $3 million
Availability All 50 states + Washington D.C.
Policy Riders None available
BBB Rating A+

Pros and Cons of Ladder Life Insurance

Pros:

  • No medical exam for coverage up to $3 million
  • Flexible coverage adjustments at any time through online portal
  • Fast approval with most decisions in minutes
  • High coverage limits up to $8 million
  • Very few NAIC complaints based on industry reports
  • Available nationwide in all 50 states

Cons:

  • No riders available to customize your policy
  • Term life only with no whole or universal life options
  • Age restrictions limit applicants to ages 20-60
  • Term limits based on age (age plus term cannot exceed 70)
  • Limited customer service hours (weekdays 9am-12pm PT by phone)

What Type of Insurance Does Ladder Offer?

Ladder exclusively sells term life insurance. This means your policy covers you for a set number of years, and your premiums stay level throughout that term. If you pass away during the term, your beneficiaries receive the death benefit. If you outlive the policy, coverage ends.

You can choose term lengths of 10, 15, 20, 25, or 30 years. Your options depend on your age at application. The rule is simple: your current age plus your term length cannot exceed 70 years. A 55-year-old, for example, could only qualify for a 10 or 15-year term.

Ladder doesn’t offer permanent life insurance products like whole life or universal life. If you need lifetime coverage or a policy with cash value accumulation, you’ll need to look elsewhere.

How the “Laddering” Feature Works

Ladder’s signature feature is the ability to adjust your coverage without canceling your policy and starting over. This works in two directions.

Laddering Down: As your financial obligations decrease, you can reduce your coverage amount. Maybe you’ve paid off your mortgage or your kids have finished college. When you ladder down, your premiums decrease proportionally. You’re paying less because you need less coverage.

Laddering Up: If your coverage needs increase, you can apply for additional coverage through the same portal. Having another child or taking on a larger mortgage might prompt this change. The additional coverage gets its own pricing based on your current age and health, but it attaches to your existing policy.

This flexibility sets Ladder apart from traditional insurers. Most companies require you to cancel your policy and apply for a new one if your needs change significantly. With Ladder, adjustments happen online in minutes.

Who Can Get Ladder Life Insurance?

Ladder has specific eligibility requirements:

  • Age: You must be between 20 and 60 years old
  • Residency: U.S. citizen or permanent resident who has lived in the U.S. for at least 2 years
  • Location: Available in all 50 states and Washington D.C.
  • Term restriction: Your age plus term length cannot exceed 70 years

The application process happens entirely online. You’ll answer questions about your health, lifestyle, and medical history. Ladder reviews your Medical Information Bureau records, prescription history, and driving records electronically.

For coverage up to $3 million, no medical exam is required. If you’re applying for more than $3 million, Ladder will arrange a free health check at your home or workplace. This exam includes blood and urine samples and a basic health assessment. Expect the approval process to take about a week longer when an exam is required.

Ladder’s Financial Strength and Ratings

When choosing life insurance, you want confidence that the company can pay claims decades from now. Ladder itself was founded in 2015, but your policy is actually issued by established insurance carriers with long track records.

Ladder works with multiple underwriting partners. Which company issues your policy depends on your state and other factors. All partners carry A.M. Best ratings of A- or higher:

  • Amica Life Insurance Company – A.M. Best rating: A+ (Superior)
  • Fidelity Security Life Insurance Company – A.M. Best rating: A (Excellent)
  • S.USA Life Insurance Company – A.M. Best rating: A- (Excellent)

Other carriers including Allianz and Prudential may also issue policies depending on your location.

Ladder has earned an A+ rating from the Better Business Bureau. According to industry reports, Ladder has received very few consumer complaints based on NAIC data.

Customer Experience and Reviews

Ladder wasn’t ranked in J.D. Power’s 2024 U.S. Individual Life Insurance Study, likely due to its smaller market share compared to legacy insurers. Third-party review sites show generally positive feedback.

Common praise includes the quick application process and easy-to-use website. Customers appreciate getting coverage without scheduling medical appointments or waiting weeks for approval.

The most frequent complaints involve the health questions during application, which some find intrusive, and limited customer service availability. According to reviews, phone support is available weekdays from 9am to noon Pacific Time. For a digital-first company, this limited availability can frustrate customers who need help outside those hours.

You can reach Ladder through their website contact form, email, or phone during business hours.

Who Is Ladder Life Insurance Best For?

Ladder works well for certain buyers but isn’t ideal for everyone.

Ladder is a good fit if you:

  • Want to manage your life insurance entirely online
  • Prefer quick approval without scheduling a medical exam
  • Anticipate your coverage needs changing over time
  • Need high coverage amounts (up to $8 million)
  • Are between 20 and 60 years old
  • Want straightforward term coverage without riders

Ladder may not be right if you:

  • Want to customize your policy with riders like accidental death or waiver of premium
  • Need permanent life insurance with cash value
  • Are over 60 years old
  • Prefer working with a local agent
  • Want guaranteed renewability or conversion options

The lack of riders is Ladder’s biggest limitation. Many insurers offer options like return of premium, accelerated death benefit, or child term riders. Ladder’s philosophy is that riders add complexity and cost without enough benefit. If customization matters to you, consider other providers.

Frequently Asked Questions

Is Ladder Life Insurance legitimate?

Yes. Ladder is a licensed insurance company operating in all 50 states. Policies are issued by established carriers rated A- or higher by A.M. Best. Ladder has an A+ BBB rating and very few NAIC complaints on record.

Does Ladder require a medical exam?

Not for coverage up to $3 million. You’ll answer health questions online, and Ladder reviews your records electronically. Coverage over $3 million requires a free at-home health check.

Can I get Ladder Life Insurance in New York?

Yes. Ladder is available in all 50 states including New York, plus Washington D.C.

What happens when my Ladder term ends?

When your term expires, coverage ends. Ladder doesn’t offer guaranteed renewability or conversion to permanent insurance. If you still need coverage, you would need to apply for a new policy, and rates would be based on your age and health at that time.

Can I cancel my Ladder policy?

Yes. You can cancel anytime through your online account.

Does Ladder offer whole life insurance?

No. Ladder only offers term life insurance. For permanent coverage options, you’ll need to work with a different carrier.

Key Takeaways

  • Ladder offers term life insurance from $100,000 to $8 million with terms of 10-30 years
  • No medical exam required for coverage up to $3 million
  • The “laddering” feature lets you adjust coverage anytime without canceling your policy
  • Available to applicants ages 20-60 in all 50 states
  • Policies backed by A-rated carriers including Amica and Fidelity Security Life
  • No riders or permanent life options available
  • A+ BBB rating with very few NAIC complaints on record

Want to compare Ladder with other term life options? Get personalized quotes from top-rated carriers in minutes.

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Doug Mitchell, CLU